Shared autonomous services are transforming urban mobility, offering solutions to urbanization and climate challenges. For software and vehicle providers, addressing the specific needs of public transportation operators is key to creating impactful products. This presentation outlines the essential elements for developing autonomous public transportation services, drawing from the ALIKE project in Hamburg. Topics include designing accessible vehicles, navigating regulatory approval, creating user-centered digital booking experiences, increasing public acceptance and building efficient operational and software processes. Gain insights into the unique challenges and opportunities in integrating autonomous technology into public transportation systems to meet operator and passenger needs.

• Experiences from project ALIKE with partners Moia, VW and Holon
• The digital user experience in an autonomous public transportation service
• Software needs for managing an autonomous fleet
• Vehicle requirements for accessibility
• Insights from public acceptance studies